These Terms & Conditions govern your use of the Light Toned website and your purchases with us. Please read carefully before using this website. By accessing or ordering from this website, you agree to these terms.
1.1 You do not need to register to browse our website. Some areas or features may only be available if you create an account.
2.1 This website is for your personal use in accordance with these Terms & Conditions.
2.2 You may print or download content for your own use but may not reproduce or distribute without our written consent.
3.1 We take reasonable steps to keep the website operational at all times. Occasionally, downtime may occur for maintenance or technical issues.
3.2 We are not liable if the website is unavailable.
4.1 Any material you send to the website (excluding personal data protected under our Privacy Policy) is considered non-confidential and non-proprietary.
4.2 You may not post material that is unlawful, harmful, obscene, defamatory, or infringes on others’ rights.
5.1 External links are provided for convenience; we are not responsible for their content.
5.2 You may link to our website if it does not misrepresent our business or associate us with offensive/controversial content.
6.1 While we aim to keep information accurate and up to date, we do not guarantee it.
6.2 All material is provided “as is” without warranty.
7.1 We are not liable for any loss or damage arising from use of this website.
7.2 Nothing excludes liability for death or personal injury caused by negligence.
8.1 Orders are processed promptly and delivered without undue delay, usually within 7–12 working days after dispatch.
8.2 All orders will be fulfilled within 30 days of purchase.
9.1 Under the Consumer Contracts Regulations, you have the right to cancel your order within 14 days of receiving your goods.
9.2 To cancel, notify us via email before the cancellation period expires.
9.3 Goods must be returned in their original condition at your own cost unless defective or delivered in error.
9.4 Refunds will be issued within 14 days of cancellation or receipt of returned goods.
9.5 Items that cannot be returned include: personalised goods, sealed items unsealed after delivery (for hygiene reasons), or items combined inseparably after delivery.
10.1 These Terms & Conditions are governed by English law. Disputes will be subject to the exclusive jurisdiction of the courts of England & Wales.
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